Gt9 Platform's Terms and Conditions — Please read before use

Gt9 (referred to hereinafter as the "Platform" or "we") is an online gaming platform operating in Bangladesh. By accessing https://gt9.net or using the mobile app, you (the "User" or "Member") are deemed to have accepted these Terms and Conditions.

Gt9 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We encourage you to visit this page regularly.

Gt9's services are for personal entertainment use only. Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.

To register an account with gt9, you must meet all of the following requirements:

• You must be at least 18 years of age.
• Online gaming must be legally permitted in the country where you reside.
• You must have an active mobile number and valid personal details.
• All information provided during account registration must be truthful, accurate, and complete.
• Each person may register only one account. Operating multiple accounts from the same device, IP address, or household is prohibited.

The mobile number provided at registration must be verified. Without verification, your account will not be activated and payment services will be unavailable.

Gt9 may request a National ID, passport, or other documents for identity verification at any time. Withdrawals may be delayed or suspended if the KYC (Know Your Customer) process is not completed.

Deposits and withdrawals on gt9 can be made via bKash, Nagad, and Rocket. All financial transactions are subject to the following rules:

• Minimum Deposit: The minimum amount per deposit is BDT 200.
• Minimum Withdrawal: The minimum withdrawal amount is BDT 500.
• Processing Time: Usually completed within 5–30 minutes.
• Verification Required: Account verification must be completed before making a withdrawal.
• Withdrawal via the same method: Withdrawals are generally processed using the same method as the original deposit.

To prevent money laundering, gt9 monitors all unusual transactions and reserves the right to freeze suspicious activity and report it to the relevant authorities.

A gt9 account is not a substitute for a bank account. Only keep funds in your account that you intend to use for active gaming. Administrative fees may apply to inactive accounts.

All bonus offers on gt9 are subject to specific terms and conditions. You are required to read the relevant terms carefully before accepting any bonus.

• The welcome bonus is available to new members on their first deposit only.
• To withdraw a bonus, the specified wagering requirement must be met — typically 20–30 times the bonus amount.
• Wagers placed with bonus funds must be completed before the bonus expires.
• Multiple members from the same household or device may not claim the same bonus.
• Gt9 reserves the right to modify or cancel any bonus offer without prior notice.
• If bonus abuse is proven, the bonus and any associated winnings will be voided.

All games available on gt9 are supplied by third-party game providers and are certified by RNG (Random Number Generator). Game outcomes are entirely random and not predetermined.

• If your internet connection drops during gameplay, the game will resume from the point at which it was interrupted.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• In Live Casino games, the dealer's decision is final.
• Game outcomes are determined by gt9's server logs. In the event of any discrepancy with results displayed on the client side, the server log shall be the authoritative record.
• Using any software or tools to cheat during gameplay is strictly prohibited.

Gt9 reserves the right to temporarily or permanently suspend any game. No compensation will be provided if a game is unavailable during maintenance.

The following activities are strictly prohibited on gt9 and may result in account suspension and legal action:

• Registering an account with false information or committing identity fraud.
• Exploiting bonus offers by creating multiple accounts (multi-accounting).
• Attempting to manipulate game outcomes or using unauthorized software.
• Unauthorized access to another user's account or any attempt to hack into one.
• Using the platform for money laundering or illegal transfer of funds.
• Conducting a cyber attack on gt9's systems or network.
• Harassing other members or engaging in inappropriate conduct.
• Using bots or automated software to play games.

Gt9 reserves the right to suspend or permanently close an account under the following circumstances:

• In the event of a Terms & Conditions violation.
• If false or inconsistent information is found in the details provided.
• If KYC verification fails or is not completed.
• Account inactive for an extended period (12 months).
• A self-requested account closure has been submitted.
• To comply with directives from legal or regulatory authorities.

You may also request account closure at any time by contacting us at [email protected]. If a verifiable balance remains at the time of closure, it will be returned through the designated process.

Gt9 is an entertainment platform. Users bear full responsibility for any money lost through gameplay. gt9 does not guarantee winnings of any specific amount.

Gt9 shall not be held liable in the following circumstances:

• If a game is interrupted due to loss of internet connection or a device issue.
• Losses caused by technical errors in a third-party game provider's software.
• If a transaction is delayed due to a technical failure with an approved payment method.
• In cases of force majeure events such as natural disasters, cyber attacks, or similar circumstances.

Gt9's total liability shall in no circumstances exceed the total value of the transaction in question.

Gt9 is fully committed to protecting your personal information. We use SSL 256-bit encryption to keep your data secure.

Your information will be used solely for the following purposes:

• To complete identity verification and the KYC process.
• For payment processing and fraud prevention.
• To provide customer support.
• To comply with legal or regulatory obligations.

Gt9 does not sell your personal information to third parties. To learn more, please see our Privacy Policy Read.

Gt9 places the highest importance on responsible gaming. Gaming is entertainment — we have put safeguards in place to ensure it never becomes a source of addiction or financial harm.

• Deposit Limits: Set your own spending limits.
• Session Limits: Set a daily limit on how long you play.
• Self-Exclusion: Temporarily or permanently exclude yourself if needed.
• Cooling-Off Period: Suspend your account for a set period to take a break.

If you feel that gaming is getting out of your control, or if you are concerned about a loved one, please reach out to our support team. To find out more, Responsible Gaming Visit the page.

For any disputes or complaints, please contact our support team in the first instance. We typically resolve issues within 24–72 hours.

Dispute Resolution Process:

1. Start by contacting our support team with full details.
2. Attach screenshots or supporting evidence if available.
3. Gt9 will investigate and notify you of its decision within 72 hours.
4. Gt9's decision shall be considered final.

Server logs and game provider records shall serve as the authoritative evidence in any dispute regarding game outcomes. Complaints must be submitted within 30 days of the incident.

Gt9 reserves the right to amend, add to, or remove any part of these Terms and Conditions at any time. For significant changes, you will be notified via your registered mobile number or an in-app notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated Terms. We recommend checking this page regularly.

If you have any questions about these Terms and Conditions, please contact our support team. We are always ready to provide you with accurate information.